N1 Bet Privacy Policy for Players in the United Kingdom

Last updated: 09.11.2026

Key Terms Used in This Policy

Personal Data refers to any information about a natural person (the "data subject") who is identified or can be identified. A person is identifiable if they can be recognised directly or indirectly, for example through a name, an ID number, location details, an online identifier, or one or more characteristics linked to their physical, physiological, genetic, mental, economic, cultural or social identity.

Processing covers any action or series of actions carried out on personal data, whether automated or not. This includes collecting, recording, organising, structuring, storing, adapting or changing, retrieving, consulting, using, disclosing by transmission, distributing or otherwise making data available, aligning or combining, restricting, deleting or destroying it.

Profiling is any automated processing of personal data used to assess certain personal aspects of an individual, particularly to analyse or forecast things like their work performance, financial situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Controller is the natural or legal person, public authority, agency or other body that, on its own or together with others, decides why and how personal data is processed. Where those purposes and means are set by European Union or Member State law, the controller, or the criteria for appointing it, may also be defined by that law.

Processor is a natural or legal person, public authority, agency or other body that processes personal data on the controller's behalf.

Recipient is any natural or legal person, public authority, agency or other body that personal data is disclosed to, whether or not it is a third party. Public authorities that receive personal data as part of a specific inquiry under European Union or Member State law are not treated as recipients, and their processing of that data must follow the data protection rules that apply to the purpose of the processing.

Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor, and anyone authorised to process personal data under the direct authority of the controller or processor.

Consent of the data subject is a freely given, specific, informed and clear indication of their wishes, expressed through a statement or a clear positive action, showing that they agree to the processing of their personal data.

Personal data breach is a security incident that results in the accidental or unlawful destruction, loss or alteration of personal data, or its unauthorised disclosure or access, whether that data is being transmitted, stored or otherwise processed.

Group of undertakings means a controlling undertaking together with the undertakings it controls.

Supervisory authority is an independent public authority set up by a Member State under Article 51 of the GDPR.

General Provisions

This notice, read together with the General Terms and Conditions published on the site, explains how we process any personal data we collect from you or that you give to us. Please read it carefully so you understand our approach to your personal data and how we handle it. When you register a Player Account on the Website, you confirm that you accept this Privacy Policy. If you disagree with any of its terms or do not want to supply the personal information we need, please do not use this website.

This Privacy Policy forms an agreement between you and the Company. We may update it from time to time. Although we will make every effort to let you know about any changes, we suggest checking this page regularly. By continuing to use the Website and/or its services, you agree to the Privacy Policy as it stands.

N1bet places great importance on your privacy and integrity and is committed to handling all of your personal data fairly, lawfully and openly. This policy, along with the Terms & Conditions and the Cookie Policy, describes how N1bet collects, stores and uses your personal data when you visit our website. It also outlines your rights and how the law protects them under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repealed Directive 95/46/EC (the General Data Protection Regulation).

This website is meant only for people aged 18 and over, and we do not knowingly gather data about anyone younger. If we discover that we hold personal data about someone under 18 because our website has been misused, we will do our best to deal with that data in line with applicable law.

Who We Are

The website N1bet ("Casino", "Website", "Company", "We", "Us", "Our") is owned and run by Dama N.V., a company incorporated under the laws of Curaçao with registration number 152125 and a registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. holds E-gaming licence No. OGL/2023/174/0082, issued by the Curaçao Gaming Control Board. All payments through Paysafe are made via Dama N.V. Players alone are responsible for checking the laws and regulations on online gambling that apply in their own jurisdiction. As a data controller, we are legally required under gambling regulations to process players' personal data so they can take part in games and use related services. Any reference in this privacy notice to the "Company", "Group", "we", "us" or "our" means Dama N.V.

Protecting your privacy matters to us. That is why we have appointed a data protection officer ("DPO") who makes sure the company meets its legal obligations when processing your personal data and who acts as your point of contact for anything related to this Privacy Policy. If you have questions about the policy, wish to exercise your legal rights or want to complain about a breach of your rights, please email our DPO at dpo@damacasino.com.

Getting in Touch With Us

You can contact us about this Policy at any time if you would like to:

• Check that the personal information we hold about you is accurate;
• Ask how we use your personal information;
• Stop us from using your data for direct marketing in the future;
• Get a copy of the personal information we store about you. Unless you have chosen not to receive promotional material, we may use your Personal Information, including your email address and phone number, to send you marketing about our products, services and promotions. This can include details of products and services offered by our business partners, such as casino game providers. If you no longer want to receive this marketing and advertising material, you can opt out when signing up, in your Player Account settings, or by reaching our customer support at info@n1casino.boo and/or through the support chat.
• Update or correct any information you have given us (in which case you must supply any evidence we may reasonably need to make the change). Please note that giving us false information about yourself is against the law, and it is your responsibility to keep your details with us correct and up to date.

To make a request under this privacy policy, you can use any of these channels:

• email at info@n1casino.boo
• the N1bet Support Chat
• the data protection officer's email, dpo@damacasino.com

Sometimes emails may land in a spam folder or fail to arrive at all because of technical issues. If you have not had a reply to your request within 10 days, we strongly advise getting in touch again through another channel to follow up. Your privacy is important to us, and you can always reach the Data Protection Officer at dpo@damacasino.com if:

• you believe your privacy has been breached
• the time limit for providing a copy of your data has not been met
• you need any part of this privacy policy explained
• you want a copy of your personal data held under all Dama N.V. licences

We aim to reply to every valid request within one month. On occasion, it may take longer if your request is especially complex or you have sent several requests. If that happens, we will let you know and keep you informed of progress.

What Information We Collect

• Information you give us. This covers everything you enter in the forms on our account registration pages and any other data you send through the Website or by email. It includes information you supply when you register on our site, subscribe to our service, deposit, bet or withdraw, take part in chat rooms, accept bonuses or other promotions, share due diligence documents with us (including the source of wealth questionnaire and supporting papers), and when you report a problem or make a complaint. This information may include your name, username, address, date of birth, country of residence and nationality, ID number, email address, phone number, financial and credit card details, a personal description, proof of identity, proof of address, proof of funds and a photograph.
• Technical information. This includes the Internet Protocol (IP) address your device uses to connect to the Internet, your login details, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, details about your visit including full Uniform Resource Locators (URLs), and information obtained from cookies. Our Cookie Policy explains in more detail which types of cookies we use.
• Gameplay information. The games you have played, how long you spent on each game and page, and how you interacted with pages.
• Analytics information. We gather information on how you use the Services, such as application usage, log files, user activity (for example, pages viewed, time spent on specific pages, browsing, clicks and actions), time stamps and alerts. Among other things, we use it to fix errors and bugs and for research and analysis of how the Services are used.
• Information from other sources. This is information we receive about you when you use other websites or services run by the Group. If you hold accounts on several Group sites, we may bring together the information generated on each of them in a single data repository. This data is valuable to us for statistics and is especially relevant to our legal duties around Anti-Money Laundering and Responsible Gambling.

To provide our services, we also work closely with third-party data processors. These include business partners; subcontractors for technical, payment and delivery services and for sending marketing (such as CRM tool providers, email marketing partners, SMS providers, direct mail distributors and outbound call providers); advertising and affiliate networks; analytics providers; due diligence intelligence firms; search information providers; and credit reference agencies. This category also covers information we get from Publishers, Advertisers and other Partners who help us show you ads and personalised content and recognise you across different browsers and devices. It may include pseudonymous advertiser identifiers that certain Advertisers or other third-party ad platforms decide to share with us. Data processors handle personal data only according to our written instructions, and their activities are limited to what is needed to help us provide the service to you.

Types of Data We Hold About You

Personal data is any information about an individual that can be used to identify them, either directly or indirectly. It does not include data from which the person's identity has been removed (anonymous data).

The personal data we collect and process about you falls into the following groups:

Identity Data covers your first name, middle name, last name, username or similar identifier, date of birth and gender.

Contact Data covers your home address, email address, phone numbers and any other available ways of contacting you.

Financial Data covers information about your income and wealth, the sources of the funds you deposit with us, and your bank account, payment card or payment account details. It also includes information found in bank statements, document scans confirming your income and similar paperwork collected for KYC purposes.

Transaction Data covers your deposits and withdrawals, wagers and other details of the games you have played on our sites.

Technical Data covers your Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to visit this website.

Usage Data covers how you use our website, products and services, including your online login identifier, password (encrypted), games played, login and logout times, length of play, bonuses and promotions claimed, responsible gaming information, limits and history, and AML classification.

Marketing and Communications Data covers your preferences for receiving marketing from us and our third parties, as well as your communication preferences.

Special Categories of Personal Data. Where you provide this information yourself, and in order to meet our legal obligations, we must also collect certain Special Categories of Personal Data about you, such as:

• Information related to responsible gaming that may be regarded as medical data;
• Information about your racial or ethnic origin, which may be visible in the documents you upload.

How We May Use Your Information

Information you give us:

• to fulfil our obligations under the terms and conditions agreed between you and us and to deliver the gaming services you ask for, accept your deposits, process your withdrawals, run fraud management processes, respond to any questions or complaints you have, and deal with other matters connected to our main services;
• where you have agreed to receive marketing from the Group, to tell you about our services, bonus schemes and promotions, as well as products and promotions on related sites run by the Group or its brands;
• to show you tailored advertising on the site based on how you interact with it or on your Usage Data;
• to let you know about changes to our service;
• to meet our obligations under Anti-Money Laundering legislation, the rules and regulations made under it, and any other laws we may be subject to from time to time.

Information we collect about you:

• to run our site and support internal operations, including troubleshooting, data analysis, testing, research, statistics and surveys. This information is usually gathered through Cookies. To learn more about Cookies, including how to disable them, please see our Cookie Policy;
• to send you marketing and tell you about services, bonus schemes, promotions and products, current or future, offered by the brand you signed up with;
• to carry out fraud and risk management, including giving your account a risk profile or risk status;
• to assess your behaviour and patterns on the site, which helps us build a detailed customer profile covering various areas, including but not limited to the following:
• The company may keep a register of bonus abusers, and people on that list may be excluded from future promotions or even barred from using the Company's services. This also involves analysing other kinds of fraud and fraudulent behaviour.
• We also screen and monitor your transactions and behaviour for responsible gambling reasons, so that your time with us stays fun and entertaining rather than harmful. Based on the information we collect and any responsible gambling questionnaire you may be asked to complete, we may give your account a Responsible Gambling score. As a result of this assessment, you may be flagged as a "Problem Gambler" or as being at risk of gambling addiction.
• As part of our commitment to preventing money laundering and terrorist financing, we may also analyse your personal data, check it against third-party data sources, create an AML profile for you and give your account a risk score based on what you have told us and what we have collected about you. We also keep a register of all customers considered high risk from an Anti-Money Laundering point of view.
• For these purposes we partly rely on profiling, with the final decision always made by a person. However, we cannot disclose the logic behind the profiling or details about it, as this would allow customers to get around controls designed to protect our business and ensure we meet our legal obligations.
• to improve our site so that content is shown in the most effective way for you and your device;
• to let you take part in interactive features of our service when you choose to;
• as part of our work to keep the site safe and secure;
• to measure and understand how well the advertising we show you and others performs, and to offer you relevant promotions;
• to suggest and recommend our products to you.
• We also collect, use and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data may come from your personal data, but the law does not treat it as personal data because it does not reveal your identity directly or indirectly. For instance, we may combine your Usage Data with others' to work out what percentage of users access a particular website feature. If, however, we link Aggregated Data with your personal data in a way that could identify you directly or indirectly, we treat the combined data as personal data and use it in line with this privacy notice.

Information we receive from other sources:

• We will combine this information with the information you give us and the information we collect about you, and use both the original and the combined information for the purposes listed above (depending on the type of information received). Other sources include third-party providers of age verification tools, identity or address verification services, regulators or organisations that maintain central databases of problem gamblers, providers of PEP and sanctions checks, and similar providers we may engage from time to time. We may also receive information about you from other sites run by the Group, which helps us improve our service to you and keep bonus abusers and problem gamblers away from our services.

Legal Grounds for Processing Personal Data

The table below sets out every way we intend to use your personal data and the legal grounds we rely on for each. Where relevant, we have also stated our legitimate interests.

Sharing Your Data

Because of the nature of our service, and in order to process your data as described in this Privacy Policy, we may have to share your personal data with a range of trusted third parties. These include:

• Any Group member that needs access to your personal information to provide the services you ask for. Data we receive and collect about you may be shared with any Group member, which may use it to prevent fraud and bonus abuse and for AML and Responsible Gaming purposes, in line with the Group's legal obligations and legitimate business interests;
• All Group members, so that those entities can contact you about their products and services, provided you have agreed to receive direct marketing related to other sites run by the Group.
• Company employees, in particular the Data Protection Officer, Money Laundering Officer, Payments and Anti-Fraud analysts, Customer Support agents, Customer Retention team members, VIP player managers and other selected staff, who will have access to your Personal Information to carry out their duties, assist you and provide the services you have requested.

All employees who have access to, or are involved in processing, players' personal information have signed non-disclosure agreements (NDAs) committing them to keep that information confidential.

• Game providers: in some cases, our game providers need access to certain data points (for example, username and IP address) so they can supply the games you play on our website. Please visit the relevant game provider's website to read its privacy notice;

When you play casino games developed by NetEnt, NetEnt's Privacy Policy also applies. You can read it on the NetEnt Privacy Policy page.

Payment providers and related service providers: likewise, we may share some of your personal data with the payment providers you use to send and receive payments on our website. Please visit the website of the relevant payment provider to read its privacy notice;

The Website may need to share data with its payment processors to complete payment transactions in line with their privacy policies. (Most bank card transactions are processed by Trustly, and the Trustly privacy policy applies to them. Transactions may also be handled by Bambora or Paysafe);

• Marketing partners: if you have agreed to receive marketing and promotions, we may share your contact details (such as your email or postal address) with marketing partners who send out our marketing material on our behalf, including promotional emails and SMS, direct mail and, at times, phone calls.
• Government or regulatory authorities: where necessary or permitted by law, we may provide your personal data to law enforcement agencies, government or regulatory bodies, courts or other public authorities. We may challenge such demands if we consider them excessive, unclear or lacking proper authority, but we do not undertake to challenge every one;
• Customer communication software: we use third-party software to communicate with you, which lets us email you and chat with you through support chat whenever you have a question;
• AML and fraud verification tools, age and identity verification providers, and other suppliers able to verify Know Your Client (KYC) information: we may use third-party software to run certain AML and fraud checks needed to meet our legal obligations in this area.
• We may also disclose personal data if we acquire new businesses. If the Company goes through structural changes such as a merger, a full or partial acquisition by another company, our customers' personal data will most likely form part of the sale or transfer. Under our Policy, we will notify players by email before any such transfer of personal data takes place.
• Selected third parties bound by a data processing agreement with us that safeguards your personal information, including:
• our lawyers, advisers and consultants, whom we may engage from time to time to manage risk, obtain professional advice, or establish and defend our legal claims in court or out-of-court proceedings, which may require access to personal information;
• government bodies and regulatory authorities that keep registers of problem gamblers or act for any other responsible gaming purpose;
• any company, government body or regulatory authority that maintains a register or database aimed at preventing crime, money laundering, or terrorist and proliferation financing.

We always make sure that any third party with access to your personal data is required to keep it secure and to process it lawfully at all times, in line with our Privacy Policy and strict codes of conduct. We do not let third-party service providers use your personal data for their own purposes. These third parties (known as "Data Processors") process data only for specific purposes, on our instructions as Data Controller and on our behalf, and may use your personal data only to the extent we ourselves are allowed to. In every case, we also aim to share no more data than service providers need to carry out the processing we have instructed.

How Long We Keep Your Data

We keep your personal data only for as long as needed for the purposes it was collected for, which may include meeting legal, accounting or reporting requirements.

To decide the right retention period for your data, we consider several factors, including why we collect and process it, the laws and regulatory requirements that apply to us, the nature and sensitivity of the personal data, and the potential risks of its unauthorised use or disclosure.

As set out in our Terms and Conditions, both you and the Casino may choose to close your Player Account at any time. Once your account is closed, we will keep your personal data for as long as the law requires. It will only be used if competent authorities need it in connection with enquiries into financial and tax records, fraud, money laundering or any other illegal activity.

We may also keep anonymised versions of your data to improve our content and marketing communications, provided no automated decision-making is involved.

Please note that, because of anti-money laundering rules in licensed gaming jurisdictions in the European Union, we must keep the personal data players provide at registration, along with any data shared while the Player Account is active, for at least five years from the last player transaction or account closure. For this reason, we cannot act on erasure requests made before that period has ended.

Your Privacy Rights

Data protection law gives you, as a data subject, certain rights in specific circumstances. Under the law, you are entitled to:

• Ask for access to your personal data, meaning you can request a free copy of the personal data we hold about you;
• Ask for your personal data to be corrected, meaning that if any personal data we hold about you is incomplete or wrong, you can have it fixed. Bear in mind that we may ask you for evidence and documents (such as ID or proof of address) to support your request, and the request may be refused because of our legal obligations;
• Ask for your personal data to be erased, meaning you can request deletion of your personal data where we no longer have a legal basis to keep processing or storing it. This right is not absolute: we cannot fulfil your request where the law requires us to keep the data, or where we have reason to believe we need to keep it to defend ourselves in a legal dispute;
• Object to the processing of your personal data where we rely on our legitimate interests (or those of a third party) and you feel this processing affects your fundamental rights and freedoms. In some cases, however, we may be able to show that we have compelling legitimate grounds that override your rights and freedoms. You can raise objections to processing based on the legitimate company interests mentioned above by contacting our DPO;
• Ask us to restrict the processing of your personal data, meaning you can ask us to pause processing temporarily in any of these situations: (a) you want us to confirm the data is accurate, (b) our use of the data is unlawful but you do not want it deleted, (c) you need us to keep the data, even though we no longer need it, so you can establish, exercise or defend legal claims, or (d) you have objected to our use of the data but we need to check whether we have overriding legitimate grounds to use it;
• Ask for your personal data to be transferred (data portability), meaning you can ask us to give you certain data we process about you so you can pass it to another controller. This right applies only to data obtained by automated means that you originally consented to us using, or that we used to meet our obligations under a contract with you;
• Withdraw your consent at any time where we rely on it to process your data. Opting out or withdrawing consent does not affect the lawfulness of any processing we carried out before you withdrew it. It simply means you no longer want us to process your data in that way from that point on, so we may no longer be able to provide certain services (such as marketing). You can withdraw your consent at any time through your account profile settings on the website;
• Make a complaint to a supervisory authority.

To exercise any of the rights above, we may need to ask you for specific information to confirm your identity. This security step ensures we only disclose your personal data to you.

We will do our best to respond to all valid requests within one month of receiving them. If your request is especially complex, or you have made several requests within a certain period, it may take us a little longer, and we will let you know about the extension.

Automated Decision-Making

When setting up and managing our business relationship with you, we generally do not use fully automated decision-making. If we do use it in individual cases, we will inform you separately where the law requires us to.

How We Keep Your Data Secure

We recognise that, in collecting and processing your Personal Information to manage your Player Account, we are subject to strict legal rules on personal data protection.

For this reason, we work to protect your personal information and respect your privacy in line with best business practice, applicable regulations and current technology. As we are committed to offering players secure services, we take every reasonable precaution to keep the data you submit to us safe.

We have appropriate security measures in place to stop your personal data from being accidentally lost, used or accessed without authorisation, changed or disclosed. We also restrict access to your personal data to employees, agents, contractors and other third parties who need it for business purposes.

Player Accounts can only be accessed using the player's unique ID and password. You can also turn on two-factor authentication (2FA) for extra protection against unauthorised use of your account. You are responsible for keeping your login details private and making sure no one else can access them.